Free shipping over $100Every order plants 3 treesNext drop — join the list

FAQ

Everything you asked

Frequently asked

The next drop, shipping, returns.

01 The drop

Browse now, join the list, order when the drop opens.

Can I order now?

Not yet. You can browse every piece, see the price, colours and sizes, but checkout is closed until the next drop goes live. Join the waitlist and we will write when ordering opens.

What is the waitlist, then?

It is how you hear about the next drop before anyone else: one email when ordering opens, nothing else.

Does joining commit me to buying?

No. It costs nothing and commits you to nothing. You can leave the list at any time by replying to any of our emails.

Do people on the list get anything extra?

Yes. The list hears 48 hours before the public announcement, so you know before the drop reaches the site.

When is the next drop?

We would rather say nothing than give you a date we might miss, so the list is the honest answer: you will know the moment we do.

02 Shipping & delivery

Where we ship, what it costs, how long it takes.

Where do you ship?

The United States, Canada, Europe and Australia. If your country is not on that list yet, join the waitlist: new destinations are announced there first.

How much is shipping?

A flat rate calculated at checkout, and free on orders over $100. You see the exact amount before you pay.

How long will delivery take?

Expect your Gymratslegacy order within 7-14 business days from the date of shipment.

What is the processing time?

Each piece is made to order, so allow 1-3 business days for verification, tailoring, quality checks and packaging before the parcel leaves.

Will I be able to track my order?

Yes. A confirmation email with a tracking number is sent once your order ships. Most carriers offer tracking, though it is not guaranteed on every route.

Will I pay customs or import duty?

We ship from Europe, so orders going outside it may attract import duty charged by your local customs authority. Whether it applies, and how much, depends on your country. Any such charge is paid by you, and we provide the paperwork to keep it straightforward.

What if my parcel does not arrive?

Usually an address detail is wrong or a delivery attempt was missed. If you have the tracking email, start there; otherwise write to us and we will chase it with the carrier.

03 Returns & sustainability

Returns, sizing and the impact included in every order.

Can I return something if I change my mind?

Yes. Unused and unworn items can be returned within 14 days of delivery. Contact us and we will guide you through it.

What if I receive the wrong size?

Write to us with your order number and a photo. If the mistake is ours, the replacement is on us.

How do I choose my size?

Every product page has its own size table, because the fit differs between pieces. The size guide explains how to read it.

Do I have to pay to plant the tree?

No, it is included. Every order plants three real trees and removes 1 lb of plastic. You do not have to do anything.

How long until you answer an email?

Within one business day. A real person reads every message.

Still nothing?

Ask us directly.

If the answer is not here, write to us. A real person reads every message, and we answer within one business day.

Contact us